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Furriends Apparel

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How to choose the correct size

Diffference between Ava & Essential Tee

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How to care for Furriends garments

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Can I become a brand Ambassador?

Can I ship to multiple addresses?

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Furriends Hat & Cap Care Instructions

Photo Quality Guidelines for Custom Furriends Products

Ava & Essential Tee Size Guide

Care Guide for Our Necklaces & Pendants

Above the size selection boxes on every product page there is a link to the Size Guide for that product. Click on the link on the product page to open the guide. As an example:.

Above the size selection boxes on every product page there is a link to the Size Guide for that product. Click on the link on the product page to open the guide.As an example:<img src="https://uploads.gorgias.io/DrQqY7XgNM2L4Wjv/size-guide-example-help-centre-43c470da-0782-4825-9323-4d92cda2dee3.webp" style="width: 300px;" class="fr-fic fr-dib fr-fil">

We've put together a quick summary on the differences between our 2 regular fit tee styles (the Ava and the Essential) here:. https://www.furriends.com.au/pages/which-style-of-t-shirt-should-i-choose

We&apos;ve put together a quick summary on the differences between our 2 regular fit tee styles (the Ava and the Essential) here:<a href="https://www.furriends.com.au/pages/which-style-of-t-shirt-should-i-choose" id="isPasted">https://www.furriends.com.au/pages/which-style-of-t-shirt-should-i-choose</a>

If you are requiring an item in time for Christmas we recommend ordering in advance of the following dates for delivery within Australia by Christmas. Please note that whilst we will do our best to get your order out the door on time, we cannot guara

<h2 id="isPasted">CHRISTMAS 2025 AUSTRALIAN DELIVERY TIMES</h2>If you are requiring an item in time for Christmas we recommend ordering in advance of the following dates for delivery within Australia by Christmas. Please note that whilst we will do our best to get your order out the door on time, we cannot guarantee the service provided by the postal carrier. The dates below are based on the delivery&#xA0;cutoffs we have been provided and also allow order printing and processing time for our team. These dates could also change based on our order volume.We will continue to process orders after these dates, but the postal carrier has advised that these are the optimum dates for pre-Christmas delivery.NSW, ACT, VIC, QLD, SA *<ul lang="x-size-16"><li>Parcel Post: Thursday 18th December</li><li>Express Post: Monday 22nd December</li></ul>WA*<ul lang="x-size-16"><li>Parcel Post: Tuesday 16th December</li><li>Express Post: Sunday 21st December</li></ul>TAS*<ul lang="x-size-16"><li>Parcel Post: Wednesday 17th December</li><li>Express Post: Monday 22nd December</li></ul>NT*<ul lang="x-size-16"><li>Parcel Post: Thursday 11th December</li><li>Express Post: Sunday 21st December</li></ul>We will continue to process orders after these dates, but the postal carrier has advised that these are the optimum dates for pre-Christmas delivery. *Custom pet face items have an earlier cutoff for all areas - please see below.<h3 id="custom-face-items">CUSTOM FACE ITEMS</h3>The cut off for pre-Christmas delivery for custom face items is 3 days earlier&#xA0;than the dates listed above for all shipping methods due to the time it takes to prepare proofs and process these orders.&#xA0;<h2 id="christmas-2025-international-delivery-times">CHRISTMAS 2025 INTERNATIONAL DELIVERY TIMES</h2>If you are requiring&#xA0;an item&#xA0;in time for Christmas and live in a country other than Australia we recommend&#xA0;ordering in advance&#xA0;of&#xA0;the following dates for delivery&#xA0;by Christmas:<ul><li>USA: 8 December 2025</li><li>New Zealand: 3 December 2025</li></ul>&#xA0;We will continue to process orders after these dates, but the postal carrier has advised that these are the optimum dates for pre-Christmas delivery. ALL ITEMS ARE SHIPPED FROM BRISBANE, AUSTRALIAWe ship all orders with Australia Post. Please note that we generally ship orders on Monday, Wednesday and Friday (daily in peak seasons such as Christmas) so please factor that in if you require something urgently. Please allow us 2-3 days to prepare, print and pack your order depending on order volumes. <h2 id="australia--new-zealand-shipping-rates--times">Australia &amp; New Zealand Shipping Rates &amp; Times</h2><ul><li>Free Standard Post for orders over $100</li><li>$7.95 flat rate Standard Post for orders&#xA0;up to&#xA0;$100</li><li>$14.95 flat rate Express Post option is available for all orders</li></ul>Australian delivery times once shipped vary based on your distance from us (South East Queensland, Australia). As a general guide under normal circumstances for Standard post:&#xA0;Local/Brisbane Area: 1-2 business days South East Queensland: 2-3 business days North &amp; West Queensland: 3-4 business days Sydney: 2-3 business days New South Wales: 3-4 business days Melbourne: 3-4 business days Victoria: 4-5 business days South Australia: 4-5 business days Tasmania: up to 7 business days Western Australia: 10-14 business days Northern Territory: 10-14 business daysExpress orders do arrive faster, but are not guaranteed to be overnight to any area.&#xA0;<h2 id="international-shipping-rates--times">International Shipping Rates &amp; Times</h2>We ship to other international locations with shipping starting at $14.95 AUD. Shipping rates are calculated during checkout.&#xA0;Airmail has an average delivery time of 6-12 working days once shipped ( not including weekend days and public holidays) but can be longer to some destinations. Please keep in mind that international orders can be delayed due to the country&#x2019;s custom procedures and delays in customs can occur. Any import duties, customs duties or restrictions incurred by international customers are the responsibility of the customer and are beyond the control of Furriends. International customers are advised to check with the relevant authorities in their country before placing an order with Furriends.Tracking InformationOnce your item ships you will receive an email with your tracking number so you can follow its progress until it arrives to you.Delays with all carriers&#xA0;can be experienced during peak times. Please check with your postal service for their latest updates.We ship our orders using home compostable satchels and labels or cardboard cartons so when you receive it, you can either reuse the satchel, or pop it in your compost bin or worm farm.&#xA0;

We have a 60-day return policy, which means you have 60 days after receiving your order to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original pa

We have a 60-day return policy, which means you have 60 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You&#x2019;ll also need the receipt or proof of purchase. To start a return, please&#xA0;<a href="https://customers.furriends.com.au/" title="Log In To Your Account">log in to your account</a>&#xA0;and click on the order you wish to return. You can then select the item you would like to return. If your return is accepted, we&#x2019;ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. We&apos;ll cover the costs of shipping your returned item back to us. You can always contact us for any return related questions via the Contact Us page. Damages and issues Please inspect your order immediately upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges We are happy to exchange items for a different size or style and we will cover the shipping cost of sending the exchange item to you. Items purchased as clearance items are not eligible for exchange so please choose carefully. Refunds We will notify you once we&#x2019;ve received and inspected your return, and let you know if the refund was approved or not. If approved, you&#x2019;ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

To get the longest life from your fresh new Furriends printed garment please follow these care instructions:. The prints on our garments will last you a long time (in many cases several years) but it does depend on on how frequently the garment is wo

To get the longest life from your fresh new Furriends printed garment please follow these care instructions:<ul><li>Wash inside out</li><li>Machine cold wash with like colours</li><li>Do not bleach</li><li>Line dry in shade</li><li>Do not tumble dry</li><li>Do not iron print</li><li>Do not dry clean</li></ul>The prints on our garments will last you a long time (in many cases several years) but it does depend on on how frequently the garment is worn and washed and what kind of wear the garment is exposed to (for example abrasion from seat belts and bags can cause the print to wear faster than if it is not exposed to these). Tumble dryers are particularly harsh on prints and also t-shirts and clothing in general. We recommended avoiding them if possible. If you must use a tumble dryer - do so infrequently and on a cool setting. It is normal for the inks in prints to crack over time due to the nature of the stretchy fabric underneath. However this will only be visually noticeable right up close and the print will still look fantastic to wear like a great painting in the art gallery!

Collection of orders is available from the following locations:. vet-n-pet DIRECT Warehouse📍 10–12 Paul Court, Jimboomba, QLD🕗 Open Monday to Friday, 8am–4pm. The Bloomin Vet📍 Greenbank Shopping Centre, Pub Lane, Greenbank🕗 Open Monday to Friday,

<h2 data-start="389" data-end="424" id="isPasted">Order Collection Information</h2> Collection of orders is available from the following locations:vet-n-pet DIRECT Warehouse &#x1F4CD; 10&#x2013;12 Paul Court, Jimboomba, QLD &#x1F557; Open Monday to Friday, 8am&#x2013;4pmThe Bloomin Vet &#x1F4CD; Greenbank Shopping Centre, Pub Lane, Greenbank &#x1F557; Open Monday to Friday, 8am&#x2013;6pm &#x1F558; Saturday, 9am&#x2013;5pmBeaudesert Community Arts &amp; Information Centre &#x1F4CD; Enterprise Drive, Beaudesert &#x1F558; Open 7 days, 9am&#x2013;3pm<hr data-start="836" data-end="839">The Furriends warehouse operates separately from the above locations, so&#xA0;same-day order collection isn&#x2019;t currently possible. Orders are printed and processed on Monday, Wednesday and Friday, and&#xA0;daily during peak seasons (November/December). Turnaround time may vary depending on order volume &#x2014; if there are many orders in the queue, it could take a little longer to prepare yours.If your order is urgent, please contact one of our customer service team members, who can liaise with the printing team to provide a more accurate pickup timeframe.<hr data-start="1414" data-end="1417">&#x1F4E2; We&#x2019;ll notify you when your order is ready for collection. Please wait until you receive this notification before visiting your selected pickup location.

We are always looking to partner with new social influencers and creatives who produce great content and embrace the pet owner life. We have no minimum audience size requirement because, just like our brand, we know its quality over quantity that cou

We are always looking to partner with new social influencers and creatives who produce great content and embrace the pet owner life.We have no minimum audience size requirement because, just like our brand, we know its quality over quantity that counts.If you would like to apply to be an Ambassador you can do so here:<a href="https://true.furriends.com.au/register" style="box-sizing: border-box; color: rgb(92, 92, 92); text-decoration: none; position: relative; transition: color 0.1s linear 0s; touch-action: manipulation;" target="_blank" title="Furriends Ambassadors">Furriends Ambassadors</a>All applications will be considered based on merit and fit for our current brand campaigns and existing Ambassador roster.

If you wish to place an order where the items need to be shipped to multiple addresses then please place a seperate order for each address. Our systems allocate each order to a single shipping address. So if you require more than one shipping address

If you wish to place an order where the items need to be shipped to multiple addresses then please place a seperate order for each address. Our systems allocate each order to a single shipping address. So if you require more than one shipping address, then a new order is required for each address. This also then correctly calculates shipping charges as each address incurs it&apos;s own shipping charge from Australia Post.

You can contact us via our Help Centre: https://www.furriends.com.au/pages/help-centre. You can call us via phone or start a live chat if we are online. Or if you prefer to correspond via email, submit the Contact Form in our Help Centre and one of o

You can contact us via our Help Centre: <a data-fr-linked="true" href="https://www.furriends.com.au/pages/help-centre?hcUrl=%2Fen-US" id="isPasted">https://www.furriends.com.au/pages/help-centre</a>You can call us via phone or start a live chat if we are online. Or if you prefer to correspond via email, submit the Contact Form in our Help Centre and one of our team will get back to you as soon as we can.&#xA0;

These care tips apply to our Icon Cap, Frame Foam Trucker Cap, Quick-Dry Cap, and Bucket Hats:. Spot clean only with a soft cloth and mild detergent. Do not bleach. Do not tumble dry — always air dry naturally. We do not recommend using a washing mac

These care tips apply to our Icon Cap, Frame Foam Trucker Cap, Quick-Dry Cap, and Bucket Hats:<ul data-start="425" data-end="695"><li data-start="425" data-end="486">Spot clean only with a soft cloth and mild detergent.</li><li data-start="487" data-end="509">Do not bleach.</li><li data-start="510" data-end="563">Do not tumble dry &#x2014; always air dry naturally.</li><li data-start="564" data-end="695">We do not recommend using a washing machine. The agitation and spin cycle can distort the crown or brim and affect the fit.</li></ul>For best results, gently dab stains, rinse with clean water, reshape while damp (if your hat has a curved brim), and let it dry on a clean, flat surface away from direct sunlight.

We want your Furriends custom products - like our printed T-shirts and face socks - to look amazing!The quality of your finished item depends heavily on the photo you upload. Poor-quality or poorly lit photos can lead to blurry, dark, or oddly colour

We want your Furriends custom products - like our printed T-shirts and face socks - to look amazing! The quality of your finished item depends heavily on the photo you upload. Poor-quality or poorly lit photos can lead to blurry, dark, or oddly coloured prints.<hr data-start="592" data-end="595"><h2 data-start="597" data-end="632" id="-what-you-see-is-what-you-get">&#x1F4F8; What You See Is What You Get</h2>When you upload your photo, you&#x2019;ll see a preview on-screen. That preview shows how your image will appear when printed. We don&#x2019;t send additional proofs - so please check carefully before completing your order.&#x1F5A5;&#xFE0F;&#xA0;Important: Screens are backlit, which makes images appear brighter and more vibrant than they&#x2019;ll print. If your photo looks dark or shadowy on your screen, it will print even darker on fabric. Always aim for a clear, bright, evenly lit image.<hr data-start="1102" data-end="1105"><h2 data-start="1107" data-end="1141" id="-tips-for-great-photo-results">&#x2705; Tips for Great Photo Results</h2>1. Use a clear, high-quality photo. Upload the original image straight from your device - not a screenshot or a copy saved from social media. Photos from modern smartphones are usually fine as long as they&#x2019;re sharp and not overly zoomed in.2. Make sure your pet is sharp and in focus. If your pet&#x2019;s face or eyes are blurry, it will print that way. Try to capture them when they&#x2019;re sitting still or distracted by a toy or treat.3. Avoid shadows and colour casts. Shadows can create unwanted tints or blue/grey patches across your pet&#x2019;s fur &#x2014; especially on dark-coloured pets. For best results, take your photo in bright, even lighting - such as outdoors in soft daylight or indoors near a window (but not in direct sun). Avoid strong backlighting, indoor yellow lighting, or uneven light that leaves half the face in shadow.4. Frame your pet clearly (and keep those ears in!). Often images are cropped around your pet&#x2019;s face, so make sure their&#xA0;entire head, ears, and any special markings are visible in the photo. If part of an ear or face is cut off, it can&#x2019;t be added back in - and the result can look a little odd once printed!5. Skip filters and heavy edits. Filters, stickers, or strong colour edits can distort tones or print strangely. Natural lighting and colour always look best.<hr data-start="2476" data-end="2479"><h2 data-start="2481" data-end="2518" id="common-photo-problems-to-avoid">Common Photo Problems to Avoid</h2><ul data-start="2519" data-end="2883"><li data-start="2519" data-end="2593" style="font-size: 16px;">Shadows or blue haze across part of the face (especially on dark pets)</li><li data-start="2594" data-end="2662" style="font-size: 16px;">Photos that look dark on your screen (they&#x2019;ll print even darker)</li><li data-start="2663" data-end="2716" style="font-size: 16px;">Missing ears or parts of the head due to cropping</li><li data-start="2717" data-end="2771" style="font-size: 16px;">Screenshots or compressed images from social media</li><li data-start="2772" data-end="2805" style="font-size: 16px;">Motion blur or low resolution</li><li data-start="2806" data-end="2848" style="font-size: 16px;">Strong flash, glare, or harsh lighting</li><li data-start="2849" data-end="2883" style="font-size: 16px;">Pets photographed too far away</li></ul><hr data-start="2885" data-end="2888"><h2 data-start="2890" data-end="2910" id="what-this-means">What This Means</h2><ul data-start="2911" data-end="3204"><li data-start="2911" data-end="2994">Your photo prints exactly as supplied - we don&#x2019;t make changes or send proofs.</li><li data-start="2995" data-end="3059">Screens brighten images, so choose a bright, well-lit photo.</li><li data-start="3060" data-end="3134">Make sure your pet&#x2019;s whole face and ears are visible and in focus.</li><li data-start="3135" data-end="3204">Clear, sharp, evenly lit images = clear, sharp, beautiful prints!</li></ul>If your image looks fuzzy, dark, or tinted when viewed full-screen, that&#x2019;s how it will print. Always choose the clearest, brightest version of your photo for the best results.

Our Tees fit true to size. However, as every person is shaped differently, please compare the measurements provided above (which are of the actual garment) to a tshirt you currently own and love. *Womens AU sizing is approximate only. Please check me

<h3 style="text-align: center;" id="ava-womens-regular-fit-tee-size-guide">Ava Women&apos;s Regular Fit Tee Size Guide</h3><table style="width: 387.688px;" align="center"><thead><tr><th style="width: 87px; text-align: center;">Size</th><th style="width: 126px; text-align: center;">Chest Width (cm)</th><th style="width: 143px; text-align: center;">Body Length (cm)</th><th style="width: 152.688px; text-align: center;">Approx AU Equivalent*</th></tr></thead><tbody><tr><td style="width: 87px; text-align: center;">XS</td><td style="width: 126px; text-align: center;">45.5</td><td style="width: 143px; text-align: center;">63.5</td><td style="width: 152.688px; text-align: center;">8</td></tr><tr><td style="width: 87px; text-align: center;">S</td><td style="width: 126px; text-align: center;">48</td><td style="width: 143px; text-align: center;">64.5</td><td style="width: 152.688px; text-align: center;">10</td></tr><tr><td style="width: 87px; text-align: center;">M</td><td style="width: 126px; text-align: center;">50.5</td><td style="width: 143px; text-align: center;">65.5</td><td style="width: 152.688px; text-align: center;">12</td></tr><tr><td style="width: 87px; text-align: center;">L</td><td style="width: 126px; text-align: center;">53</td><td style="width: 143px; text-align: center;">66.5</td><td style="width: 152.688px; text-align: center;">14</td></tr><tr><td style="width: 87px; text-align: center;">XL</td><td style="width: 126px; text-align: center;">55.5</td><td style="width: 143px; text-align: center;">67.5</td><td style="width: 152.688px; text-align: center;">16</td></tr><tr><td style="width: 87px; text-align: center;">2XL</td><td style="width: 126px; text-align: center;">58</td><td style="width: 143px; text-align: center;">68.5</td><td style="width: 152.688px; text-align: center;">18</td></tr><tr><td style="width: 87px; text-align: center;">3XL</td><td style="width: 126px; text-align: center;">60.5</td><td style="width: 143px; text-align: center;">69.5</td><td style="width: 152.688px; text-align: center;">20</td></tr></tbody></table> Our Tees fit true to size. However, as every person is shaped differently, please compare the measurements provided above (which are of the actual garment) to a tshirt you currently own and love.*Womens AU sizing is approximate only. Please check measurements for most accurate sizing.For sizes larger than 3XL please consider our Essential Tee range.<h3 style="text-align: center;" id> </h3><h3 style="text-align: center;" id="essential-unisex-regular-fit-tee-size-guide">Essential Unisex Regular Fit Tee Size Guide</h3><table align="center" style="width: 387.688px;"><thead><tr><th style="width: 87px; text-align: center;">Size</th><th style="width: 126px; text-align: center;">Chest Width (cm)</th><th style="width: 143px; text-align: center;">Body Length (cm)</th><th style="width: 152.688px; text-align: center;">Approx AU Equivalent*</th></tr></thead><tbody><tr><td style="width: 87px; text-align: center;">XS</td><td style="width: 126px; text-align: center;">43</td><td style="width: 143px; text-align: center;">68</td><td style="width: 152.688px; text-align: center;">10</td></tr><tr><td style="width: 87px; text-align: center;">S</td><td style="width: 126px; text-align: center;">47</td><td style="width: 143px; text-align: center;">71</td><td style="width: 152.688px; text-align: center;">12</td></tr><tr><td style="width: 87px; text-align: center;">M</td><td style="width: 126px; text-align: center;">52</td><td style="width: 143px; text-align: center;">75</td><td style="width: 152.688px; text-align: center;">14</td></tr><tr><td style="width: 87px; text-align: center;">L</td><td style="width: 126px; text-align: center;">56.5</td><td style="width: 143px; text-align: center;">78.5</td><td style="width: 152.688px; text-align: center;">16-18</td></tr><tr><td style="width: 87px; text-align: center;">XL</td><td style="width: 126px; text-align: center;">61</td><td style="width: 143px; text-align: center;">82</td><td style="width: 152.688px; text-align: center;">20-22</td></tr><tr><td style="width: 87px; text-align: center;">2XL</td><td style="width: 126px; text-align: center;">64</td><td style="width: 143px; text-align: center;">83.5</td><td style="width: 152.688px; text-align: center;">24</td></tr><tr><td style="width: 87px; text-align: center;">3XL</td><td style="width: 126px; text-align: center;">68</td><td style="width: 143px; text-align: center;">85</td><td style="width: 152.688px; text-align: center;">26</td></tr><tr><td style="width: 87px; text-align: center;">4XL</td><td style="width: 126px; text-align: center;">75</td><td style="width: 143px; text-align: center;">87</td><td style="width: 152.688px; text-align: center;">30</td></tr><tr><td style="width: 87px; text-align: center;">5XL</td><td style="width: 126px; text-align: center;">80</td><td style="width: 143px; text-align: center;">89</td><td style="width: 152.688px; text-align: center;">34</td></tr></tbody></table> Measurements provided are of the actual garment. Please compare to a tshirt you currently own and love.*Womens AU sizing is approximate only. Please check measurements for most accurate sizing.<div style="text-align: center;"><img alt="How to measure a shirt for size" src="https://cdn.shopify.com/s/files/1/0561/1788/7140/files/furriends-shirt-diagram_480x480_71dcc647-f0aa-48fd-9231-0593b257ef07_480x480.webp?v=1707088907" class="fr-fic fr-dii"></div><h3 id="whats-the-difference-between-the-ava--essential-tees">What&apos;s the difference between the Ava &amp; Essential Tees?</h3>These are our two most popular t-shirt styles. Mediums in both of these tees are pictured below.<img src="https://cdn.shopify.com/s/files/1/0561/1788/7140/files/Ava-vs-Essential-Tee-Comparison_480x480.jpg?v=1666549130" alt="Essential versus Ava tee comparison picture" class="fr-fic fr-dii">&#xA0;The Ava Tee:<ul><li>sits just over the top of the hip</li><li>shorter in the sleeve</li></ul>The Essential Tee<ul><li>covers the hips</li><li>longer in the sleeve</li></ul>In general, most people go down a size from Ava t Essential. For example, if you normally wear a Large Ava, then you would likely find a Medium Essential the best fit for you. However, please check our size charts as every body is slightly different!

To keep your gold-plated finish looking its best: remove before showering/swimming, avoid exposure to perfumes/lotions, clean gently with a soft cloth and store separately from other jewellery to avoid scratches. Over time, the gold-plating may gradu

To keep your gold-plated finish looking its best: remove before showering/swimming, avoid exposure to perfumes/lotions, clean gently with a soft cloth and store separately from other jewellery to avoid scratches.Over time, the gold-plating may gradually wear in high-contact areas. This is a normal part of plated jewellery and does not affect the stainless steel base underneath.

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